Privacy policy
Privacy Policy
At Hiraz Jewel Collection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
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1. Information We Collect
When you interact with our store, we may collect the following types of information:
a. Personal Information
* Name
* Email address
* Phone number
* Shipping and billing address
* Payment details (processed securely via third-party providers)
b. Non-Personal Information
* IP address
* Browser type
* Device information
* Pages visited and time spent on our website
This information helps us improve your shopping experience and our services.
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2. How We Use Your Information
We use your information for the following purposes:
* To process and fulfill your orders
* To communicate with you regarding your purchases or inquiries
* To improve our website, products, and services
* To send promotional emails or offers (only if you opt-in)
* To prevent fraud and ensure security
We do not sell or rent your personal information to third parties.
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3. Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us:
* Remember your preferences
* Understand user behavior
* Improve website performance
You can choose to disable cookies through your browser settings, but this may affect some features of the site.
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4. Third-Party Services
We may use trusted third-party services to operate our business, such as:
* Payment gateways
* Shipping and delivery partners
* Analytics tools (e.g., website traffic analysis)
These third parties only have access to the information necessary to perform their functions and are obligated to protect your data.
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5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure technologies and encryption where necessary.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
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6. Customer Rights
You have the right to:
* Access the personal information we hold about you
* Request correction of inaccurate or incomplete data
* Request deletion of your personal information (subject to legal obligations)
* Opt-out of marketing communications at any time
To exercise these rights, please contact us using the details below.
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7. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
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8. Contact Us
If you have any questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: hirazjewelcollection@gmail.com